ETHICS CHANNEL

At VILLART LOGÍSTIC S.L.U , we firmly believe in the importance of fostering a safe, ethical and trusting environment for all our employees, customers and business partners. To this end, we have implemented a solid Ethics Channel through which any person may report possible improper conduct or ethical violations detected in our company.

Download Code of Ethics

This channel serves not only to present alerts related to our company Code of Ethics but is also an instrument for asking questions and/or proposing suggestions.

WHAT TYPE OF IRREGULARITIES/COMPLAINTS MAY BE REPORTED?

Any regulatory infraction committed at the company will be subject to complaint:

Workplace discrimination and harassment.
Conduct which endangers workplace safety, health and hygiene.
Conduct linked to fraud and corruption.
Conduct linked to information security, data protection and capital markets.
Anticompetitive practices.
Conduct which goes against human rights or harms the environment.
Other possible penal or administrative infractions.

MAIN POINTS:

Confidentiality: We view confidentiality as fundamental for supporting people to report incidents. We guarantee absolute confidentiality throughout the process and we protect the whistleblower’s identity to the extent permitted by law. Incidents may be reported anonymously.

Impartial investigation process: Once a complaint has been submitted, our team of experts will meticulously investigate the issue in an objective and diligent manner in accordance with internal standards and applicable law. The rights of all parties involved, in particular the presumption of innocence, will be respected throughout the process.

Protection against retaliation: We will not tolerate retaliation of any kind against those who report incidents in good faith. We are committed to safeguarding the rights and integrity of all who dare to report any form of irregularity. We will take appropriate disciplinary measures against any individual who retaliates against a whistleblower.

Resolution and follow-up: After concluding the investigation, we will take all actions necessary to address the problem identified and, when possible, we will take corrective measures to prevent future violations. In addition, we promise to keep complainants informed about the progress and resolution of their complaints, when possible and permitted by law.

SEND A MESSAGE:

How to access?

Through the co-resol app:

Download the co-resol app. It is free and available in the App Store and Google Play.

Click on “just click” and enter the VILLART code.
Select the person or department you wish to send your message to. If you are not sure whom to address, don’t worry: an available contact person will redirect your message to the appropriate recipient, respecting confidentiality at all times.
Write your message being as specific as possible. You may attach both images and documents.
Identify yourself or select the option of anonymity. In either case, you must accept the Privacy Policy.
Once you have completed these steps, you will receive a message in acknowledgement of your click.

Through the website:

You may send your message through this link. Use the VILLART code https://co-resol.bcnresol.com/webclick

Select the person or department you wish to send your message to. If you are not sure whom to address, don’t worry: an available contact person will redirect your message to the appropriate recipient, respecting confidentiality at all times.
Write your message being as specific as possible. You may attach both images and documents.
Identify yourself or select the option of anonymity. In either case, you must accept the Privacy Policy.
In this case, you will receive a unique identifier code and password which you must use to maintain communication on the status of your click.